The insurance industry’s shift from experimental AI pilots to scaled, production-ready deployments is
accelerating – and Sixfold is emerging as one of the clearest signals of this change
Sixfold, the AI underwriting platform provider trusted by L&H and P&C leaders including Zurich North
America, AXIS, and Generali, today announced that it has surpassed one million underwriting
submissions processed across more than 40 insurance lines, underscoring insurers’ rapidly growing
appetite for AI that delivers immediate, measurable value.
The achievement reflects 129% year-over-year growth in submissions and working with more than 50
underwriting teams. It showcases a broader market trend: insurers are moving past experimentation
and embracing AI systems that integrate seamlessly into underwriting workflows, support human
judgment, and scale across lines and geographies.
“Carriers aren’t looking for AI concepts anymore – they’re looking for AI that works from day one,”
said Jane Tran, COO of Sixfold. “Underwriters need tools that understand complexity, plug directly into
existing systems, and improve their decision-making. That’s why leading insurers are rolling Sixfold out at
speed; it works the way underwriting actually works.”
This shift toward full-scale AI underwriting adoption contrasts sharply with the broader market’s struggle to
operationalise AI platforms. A recent BCG study found that only 7% of insurance AI initiatives move beyond
pilots, often due to deployment friction, disconnected workflows, and organisational resistance.
Sixfold’s results tell a different story. Across its customer base, the company has achieved an 89%
average user adoption rate, with customers reaching business value in just 2.4 months. Adoption is
measured as active users against the team size that insurers commit to during implementation – a
metric that reflects genuine, day-to-day workflow integration.
Laurence Brouillette, Head of Customer Success at Sixfold, said: “Seventy percent of failed AI efforts
come from human and organisational barriers, not technology. The carriers seeing success are the ones
who involve underwriters from day one, give feedback loops real weight, and treat AI as a core workflow
tool. That’s how insurers successfully scale from pilot to enterprise deployment.”
To support insurers’ shift toward fully operational AI, Sixfold will be releasing a new AI Adoption Guide,
outlining the five-stage deployment model it uses to drive consistent adoption across underwriting teams.
