Admiral selects Nuvalaw and Trust Arbitration to speed up motor claims resolution and drive down costs


Nuvalaw and joint venture partner Trust Arbitration announce their selection by Admiral as provider of swift, cost-effective, and quality-assured online Alternative Dispute Resolution for personal injury claims using Nuvalaw’s Legal Tech platform and Trust Arbitration’s leading arbitrators.

Nuvalaw’s new Legal Tech platform and Trust Arbitration’s specialist Alternative Dispute Resolution (ADR) service provide a solution for these and other disputed PI claims. The cloud-based platform handles all aspects online through to final settlement and can reduce claims resolution times down from 400+ days via the courts to only a few days on the platform.

Sian Davies, Head of Bodily Injury, Third Party Damage and Recovery Claims at Admiral, said: “Nuvalaw and Trust Arbitration clearly understood our needs and delivered a high-quality platform and service that is both easy-to-use at scale and cost-effective. Further, Trust Arbitration offers us the appropriate level of arbitrators so you can trust in the outcomes being given.”

The solution is a game-changer for the market. Claimants who in the past would have had to wait many months to be paid will now have to wait only a few days, while saving insurers between 30%-50% of costs.

Nuvalaw’s platform, which works seamlessly with the MoJ’s Claims Portal and Official Injury Claim portal, demonstrates that quality-assured ADR can deliver justice quickly with binding settlements, leaving courts free to focus on more complex issues.

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